Shipping and Delivery Policy:

Introduction

At Positive Shop, we understand how important it is for you to receive your board games promptly and in perfect condition. Our shipping policy is designed to ensure a smooth and efficient delivery experience through our partnership with Shiprocket.

Shipping Services

We have teamed up with Shiprocket, a trusted logistics aggregator, to offer you reliable and swift shipping services. Shiprocket partners with several courier companies to ensure your order is delivered safely and on time. You will get delivery within 3-5 days depending upon your location

Shipping Charges

Shipping charges are calculated based on the weight of your order, the shipping method selected, and the destination address. The final shipping cost will be displayed at the checkout before you complete your order.

Order Processing

• Orders are processed within 3-5 days of order placement, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with your shipping details and a tracking number.

Delivery Time

• Delivery times vary depending on the destination and the shipping service chosen. Usually 3-5 days

• Estimated delivery time will be provided when you choose your shipping method at checkout.Please note, delivery times are estimates and are not guaranteed due to potential delays caused by payment authorization, weather, or other unforeseen circumstances.

Shipping Restrictions

• We currently ship only within India.

Tracking Your Order

You can track your order using the tracking number provided in your shipping confirmation email on the Shiprocket website or through their mobile app.

Shipping Address Changes

Once an order has been placed, the shipping address cannot be changed if the order has already been dispatched.

Damaged Shipments

• In the event you receive a damaged product, please contact us immediately at contact@positiveshop.in . Save all packaging materials and damaged goods, as they will be needed for filing a claim with the courier service.

Contact Us

For any questions or concerns about our shipping policy, please contact us at contact@positiveshop.in or whatsapp +917305572002.